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NITMZ-JU at IJCNLP-2017 Task 4: Customer Feedback Analysis

Publication Type : Conference Proceedings

Source : 8th International Joint Conference on Natural Language Processing

Url : https://www.aclweb.org/anthology/I17-4030/

Campus : Amaravati

School : School of Computing

Year : 2017

Abstract : In this paper, we describe a deep learning framework for analyzing the customer feedback as part of our participation in the shared task on Customer Feedback Analysis at the 8th International Joint Conference on Natural Language Processing (IJCNLP 2017). A Convolutional Neural Network (CNN) based deep neural network model was employed for the customer feedback task. The proposed system was evaluated on two languages, namely, English and French.

Cite this Research Publication : Somnath Banerjee, Partha Pakray, Riyanka Manna, Dipankar Das, Alexander Gelbukh .NITMZ-JU at IJCNLP-2017 Task 4: Customer Feedback Analysis , In Proceedings of the 8th International Joint Conference on Natural Language Processing (IJCNLP), Shared Tasks, pages 180–183, Taipei, Taiwan, November 27 – December 1, 2017.

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