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A STUDY ON FACTORS INFLUENCING TEAM EFFECTIVENESS IN A RESORT ENVIRONMENT

Publication Type : Journal Article

Publisher : INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH

Source : INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH Management VOLUME-6 | ISSUE-6 | JUNE-2017 | ISSN No 2277 - 8179 | IF : 4.176 | IC Value : 78.46,

Url : https://webfiles.amrita.edu/2017/07/a-study-on-factors-influencing-team-effectiveness-in-a-resort-environment.pdf

Campus : Amritapuri

School : School of Arts and Sciences

Department : Commerce and Management

Year : 2017

Abstract : The effectiveness of teams in carrying out organizational goals is of primary importance to management. In the hotel, tourism, and hospitality industry, effectiveness is directly proportional to customer satisfaction and business protability. To this end, this paper focuses on factors affecting team effectiveness with special regard to age, experience, competency, freedom of expression, and higher management appreciation, among others. Key ndings with reference to a Resort and Spa organization include lack of adequate correlation between age of employees and competency. Also, work experience is not signicantly linked to freedom of dissent among team members. Performance evaluation and team leader appreciation are closely linked, as expected

Cite this Research Publication : INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH Management VOLUME-6 | ISSUE-6 | JUNE-2017 | ISSN No 2277 - 8179 | IF : 4.176 | IC Value : 78.46, A STUDY ON FACTORS INFLUENCING TEAM EFFECTIVENESS IN A RESORT ENVIRONMENT

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