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Course Detail

Course Name Technical Communication
Course Code 24VMC237
Program B.Sc. (Honours) in Visual Media and Communication
Credits 3
Campus Kochi

Syllabus

Unit I

Introduction to Technical Communication

Overview of technical communication – Importance of effective communication in professional and technical contexts – Types of technical documents and their purposes – Audience analysis and adaptation

Unit II

Technical Writing Fundamentals

Principles of effective technical writing – Writing styles and formats – Document organization and information design – Clarity, conciseness, and precision in technical writing – Writing for different audiences and purposes

Unit III

Technical Reports and Documentation

Types of technical reports (informational, analytical, feasibility, and progress reports) – Report structure and formatting – Data visualization and presentation – Instructions and procedure writing – Technical manuals and user documentation – Proposal writing (solicited and unsolicited proposals) – Proposal structure and persuasive writing techniques – Presentation design and delivery – Visual aids and multimedia tools for presentations – Effective oral communication strategies

Unit IV

Communication in the Workplace

Workplace communication (memos, emails, letters, and notices) – Collaboration and team communication – Meeting management and minutes – Intercultural and global communication – Ethics and professionalism in technical communication

Unit V

Digital and Multimedia Communication

Web content and website design – social media and online communication – Multimedia authoring and video production – Online documentation and help systems – Emerging technologies in technical communication

  • Editing principles and techniques – Usability testing and user-centered design – Accessibility and universal design – Quality assurance and document review processes – Style guides and industry standards

Objectives and Outcomes

Objective:

Technical Communication is a course designed to equip students with the essential skills required for effective communication in professional and technical contexts. The primary aim is to develop proficiency in conveying complex information clearly, concisely, and accurately to diverse audiences. The objectives encompass mastering various forms of technical writing, such as reports, proposals, internal communications, media releases, reports, manuals, instructions, and documentation. Students will learn to analyze target audiences, organize information logically, and employ writing styles and formats. The course shall also focus on developing expertise in creating and delivering effective presentations, using visual aids, and leveraging digital tools for communication. Emphasis is placed on cultivating critical thinking, problem-solving, and collaboration skills necessary for successful communication in multidisciplinary teams.

Course Outcome (CO):

CO1 Understanding the knowledge and skills necessary to effectively communicate technical information in various professional contexts, ensuring clarity, accuracy, and relevance to diverse audiences, thereby facilitating better understanding and decision-making in technical fields.

CO2 Summarize the principles of technical writing, including writing styles, formats, document organization, and information design, to produce clear, concise, and precise technical documents tailored to diverse audiences and purposes.

CO3 Evaluating proficiency in technical communication, encompassing diverse document types and presentation skills, enhancing professional effectiveness in technical contexts.

CO4 Foster critical thinking and problem-solving skills to analyze complex technical information, identify issues, and propose well-reasoned solutions.

CO5 Develop collaboration and teamwork skills and communicate technical information across different disciplines and stakeholders.

CO6 Communicate professionally in various contexts, adhering to industry standards, ethical principles, and best practices in technical communication.

CO-PO Mapping:

 

PO1

PO2

PO5

PO6

PO7

PO8

PO9

PO10

PO11

PO12

PO13

PO14

PO15

CO1

3

3

3

3

0

1

3

1

0

1

0

3

3

0

0

CO2

3

3

3

3

2

0

2

0

0

3

3

3

3

0

0

CO3

3

3

3

3

0

0

1

0

0

3

3

3

3

0

0

CO4

3

2

0

3

2

2

2

2

0

0

2

3

2

1

1

CO5

3

3

0

2

3

2

2

3

2

2

2

3

3

2

2

CO6

3

3

0

3

3

2

2

3

2

2

3

3

3

2

2

Text Books / References

Suggested References:

  1. “Technical Communication” by John Lannon and Laura J. Gurak
  2. “Technical Communication: Process and Product” by Sharon Gerson and Steven M. Gerson
  3. “Technical Writing for Success” by Darlene Reiter
  4. “The Essentials of Technical Communication” by Elizabeth Tebeaux and Sam Dragga
  5. “Technical Communication Strategies for Today” by Richard Johnson-Sheehy
  6. “Technical Writing” by Joanne Buckley
  7. “The Craft of Scientific Communication” by Joseph Harmon and Alan G. Gross

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