Introduction: The Software Quality Challenge – Software Quality Factors-The Components of Software Quality System-Integrating Quality Activities in the Project Life Cycle. Software Testing: Strategies and Implementation-Building the Software Testing Process-Software Quality Management Components: Metrics and Costs-Software Quality in the Business Context- Product Quality and Process Quality – ISO 9001:The Origins of ISO 9001- need for ISO 9001-Assessment and Audit Preparation-The Assessment Process

Software CMM and other Process Improvement Models-Software Configuration Management-Introduction to Six Sigma – Case Studies: Indian Software Industry in Perspective.

1. Daniel Galin, “Software Quality Assurance: From theory to Implementation”, Pearson Education, 2008
2. Nina Godbole, “Software Quality Assurance, Principles and Practice”, Narosa Publications, 2011.
3. William Perry, “Effective Methods of Software Testing”, Third Edition, Wiley, 2006.