Course

Queuing Models: Basic characteristics of a Queueing Model – Role of Poisson and Exponential distributions, Stochastic Processes, Markov chains, Poisson Processes, Poisson Queuing Models with single server: Descriptions of the model, Assumptions, Probability distributions for number of Units (steady state), waiting time distribution, simple numerical problems on (M/M/1): (/FIFO) and (M/M/1): (N/FIFO) Models.

Poisson Queuing Models with multiple server: Descriptions of the model, Assumptions, Probability distributions for number of Units (steady state), waiting time distribution, simple numerical problems on (M/M/C): (/FIFO), (M/M/C): (N/FIFO) and (M/M/C): (C/FIFO) Models, M/M/G Models.

Text Books

1. Donald Gross&Carl M Harris(1998):Fundamentals of Queuing theory,John Wiley & Sons, Inc
2. HamdyA.Taha(2006): Operations Research – An Introduction, 8/e , Prentice Hall of India Private Ltd., New Delhi

Reference Books

1. S.D.Sharma (2003)Operations Research , KedarNath Ram Nath& Co, Meerut, India
2. KanthiSwarup, P.K.Gupta and Man Mohan (2004), Operations Research, Sultan Chand & Sons, New Delhi