Module 1

Module 1: How do firms build competitive advantage using IS? (7.5 hours)

• Introduction to Information Systems
• Types of Information Systems
• Decision making using IS
• The fundamental aspects related to building competitive advantage
• Use of IS in building competitive advantage
• Strategic uses of IT and IS

Module 2

Module 2: What are the building blocks of IS? (7.5 hours)

• Overview of Hardware and Software components of IS
• Overview of Networking components
• Types of networks and how firms use internet, intranet and extranet
• Overview of Data Management and Data Governance
• Overview of Security aspects of IS

Module 3

Module 3: Applications for the Digital Age – How do organizations use digital business models to build value for stakeholders? (7.5 hours)

• Overview of IS and Operational Excellence
• Building customer intimacy using Customer Relationship Management (CRM)
• Building process efficiency using Enterprise Resource Planning (ERP)
• Overview of e-Commerce systems
• Types of e-commerce systems
• Enhanced decision making using new generation technologies such as Artificial Intelligence (AI) and Machine Language (ML)
• Fundamentals of Big Data Analytics and Decision making using Big Data
• Fundamentals of technologies such as IoT and Block-chain
• Overview of Enterprise Portals, Decision Support Systems and Knowledge Management Solutions
• Basics related to Online Analytical Processing, Business Intelligence and Data Warehousing

Module 4

Module 4: How do organizations build and implement IS? (7.5 hours)

• Software Development Life Cycle (SDLC) and how organizations follow SDLC to implement IS?
• Overview of Application Development
• Project Management related to application development
• New methodologies for app development such as Agile, etc

Course Description

In the contemporary business scenario, the management focus is clearly oriented towards sustained and continuous profitable growth. Information Technology (IT) and solutions built around IT – form the backbone of the growing organizational landscape. Firms leverage IT and Information Systems (IS) for streamlining and capturing a wide variety of business transactions. Technology intensive industries are often at the forefront, leading nations, and economies towards hyper growth. Considering the potential of IT applications, this course seeks to inspire and equip students with fundamental concepts in information systems (IS). The role of IT in business, the stakeholders and the benefits are discussed through various cases and examples. The course will provide a good coverage on the fundamental building blocks of IT systems, an Overview of enterprise business systems, and an Overview of how IS enable decision making at various levels in an organization. This course is the foundational course for all students in MBA programme. This would form the basis upon which the courses related to Data Analytics are built.

Course Outcomes & Learning Levels

On completion of this course, students will be able to,

1. Develop a managerial perspective and understand the importance of information technology to drive business operations and decision making (Understand).
2. Apply the concepts related to IS, to arrive at insightful decisions concerning the use of information technologies and tools to achieve business goals and objectives (Apply).
3. Understand the type of IT applications organizations use, and how these applications collectively help organizations solve business problems (Understand).
4. Analyze how IT can be used in generating competitive advantage to meet the strategic goals of a business (Analyze).

Evaluation Pattern 

*Based on assignments / Tests / Quizzes / Case Studies / Project / Term paper / Field visit report. 

Course Text

1. Management Information Systems – 17e (2022) – by Kenneth Laudon and Jane P. Laudon.

Reference Books

1. Management Information Systems – 10^th Edition – by James O’Brien and George Marakas.