Electives

Unit 1

Foundations of Knowledge Management – Definition and importance of Knowledge Management – Historical development and evolution of KM – Key concepts and components of KM – Basic principles and theories underlying KM practices – Indian Knowledge system and Knowledge management.

Unit 2

Implementing Knowledge Management Practices – Strategies for embedding Knowledge Management (KM) into organizational culture – Models and frameworks for implementing KM initiatives – Organizational readiness for KM implementation – Role of leadership in promoting a knowledge-sharing culture.

Unit 3

Processes and Tools in Knowledge Management – Knowledge capture, storage, retrieval, and dissemination processes – Types of knowledge – explicit vs. tacit – codified vs. personalized – IT in KM – Knowledge Management Systems (KMS) – Content Management Systems (CMS) – Enterprise Resource Planning (ERP) systems – Tools kit for KM – Knowledge networker’s tools kit – knowledge teams tools kit – knowledge-based enterprise tools kit – enterprise tools kit.

Unit 4

Social and Intellectual Capital in Knowledge Management – Definition and importance of social capital in KM – Measurement of social capital and its impact on organizational performance – Intellectual capital – Components (human, structural, relational), measurement, and evaluation – Key performance indicators (KPIs) for intellectual capital.

Unit 5

Advanced Topics in Knowledge Management – Emerging trends and practices in KM – Institutionalizing best practices for KM – Customer Value Management and its role in KM – Networked knowledge economy and its implications for KM – Knowledge futures – Knowledge markets, ethics, and governance.

Miscellaneous: Knowledge sharing for sustainable development – Developing Knowledge platforms for NGOs and Charitable institutions.

Course Objective:

This course aims to provide students with a comprehensive understanding of Knowledge Management (KM), covering foundational concepts, implementation practices, utilization of processes and tools, exploration of social and intellectual capital, and understanding of advanced topics and emerging trends in KM. Students will explore the significance of social and intellectual capital within KM contexts, understanding their measurement methods and strategies for effective management.

Course Outcomes:

The student will be able to:

CO1: Gain awareness about Knowledge Management principles and concepts.

CO2: Implement effective Knowledge Management practices within organizational contexts.

CO3: Utilisation of processes and tools in Knowledge Management to enhance organizational efficiency.

CO4: Understand the significance of social and intellectual capital within Knowledge Management frameworks.

CO5: Understand the emerging trends in Knowledge Management to drive organizational competitiveness.

Textbooks:

1. Kimiz Dalkir – Knowledge Management in Theory and Practice – Routledge

2. Steve Fuller – Knowledge Management Foundations – Routledge
3. Sudhir Warier – Knowledge Management – Vikas Publishing House
4. North, G. Kumta – Knowledge Management: Value Creation Through Organizational Learning – Springer

References:

1. Danny Wallace – Knowledge Management – Atlantic Publishers
2. Shelda Debowski – Knowledge Management – Wiley India
3. Carla O’Dell,?Cindy Hubert – The New Edge in Knowledge: How Knowledge Management  Is Changing the Way We Do Business – John Wiley and Sons