Unit 1

Introduction to IS -Fundamental concepts-IS in Business- Role of IS –Information system and technologies – Components of IS –resources and acivities –Types of IS- E business Applications –Role of BI and Analytics in IS- Functional Business Systems – Marketing Systems, Manufacturing systems, Human Resource Systems, Accounting Systems and Financial Management Systems.-Cross-Functional Enterprise Systems Cross-Functional Enterprise Applications, Enterprise Application Integration, Transaction Processing Systems and Enterprise Collaboration Systems. Enterprice Business Systems CRM, ERP, SCM , Case Studies

Unit 2

Electronic Commerce Systems : Scope of e-Commerce, Essential e-Commerce Processes and Electronic Payment Processes – E-commerce Applications & Issues -Decision Support Systems- Business and Decision Support, Decision Support Trends, Management Information Systems, Online Analytical Processing, Decision Support Systems, Executive Information Systems, Enterprise Portals and Decision Support – Knowledge Management Systems. Artificial Intelligence Technologies and its application in Business- Strategic role of IT- Competing with IT, value chain ,reengineering, virtual organization ,knowledge creation-Organizational Planning, The Scenario Approach, Planning for Competitive Advantage, SWOT Business Models and Planning, Business IT Planning, -Business/ IT Strategies and Business Application Planning- Developing and Implementing Business Systems – Implementation Challenges- barriers – change management-: Case Studies

Unit 3

Management challenges-Security, Ethical and Societal Challenges- Ethical Responsibility of Business Professionals, Computer Crime, Privacy Issues, Health Issues, and Societal Solutions- Security Management of IT- Tools of security Management, Internetworked Security Defenses, other security measures –system controls and audits- Enterprise and Global Management of IT- Managing the IS Function and Failures in IT Management – Global IT Management, Cultural, Political and Geo-economic Challenges, Global Business/IT Strategies, Global Business/IT Applications, Global IT Platforms, Global Data Access Issues and Global Systems Development –Case studies

Textbook(s)

• O’Brien JA, Marakas GM. Management information systems. McGraw-Hill Irwin; 2006.
• Brien,Marakas G M and Behi R , MIS,9th edition, Tata McGraw Hill Special Indian Edition;2010.

Reference(s)

• Laudon K, Laudon JP. Management Information Systems;2010

Evaluation Pattern

Objectives

• This course is to expose the students to the managerial issues relating to information systems and also understand the role of Business Process Reengineering technique in an organization.
• The course also focus on the management of information technology to provide efficiency and effectiveness or strategy decision making.

Course Outcomes

• CO1: Understand the fundamental concepts of Information Systems in business.
• CO2: Understand and analyse the strategic role played by Information Systems in e-commerce.
• CO3: Analyse management challenges in Global Businesses predominantly dependent on IS functions.

CO – PO Mapping