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Course Detail

Course Name Digital Banking
Course Code 24OEL236
Program BBA (Bachelor of Business Administration)
Credits 3
Campus Mysuru

Syllabus

OPEN ELECTIVES-UG (Arts , Humanities and Commerce)

Unit 1

Introduction to Digital Banking: Definition – History – Significance- Comparison of traditional banking vs. digital banking- Channels of Digital Banking- Digital Banking Platforms and services.

Unit 2

Digital Banking Products: Online Banking: Meaning, Services- Benefits- Disadvantages- Mobile banking Apps – Digital Wallets- Personal Financial Management Tools- Digital loans and credit products – Robo Advisory Services – Electronic Fund Transfer.

Unit 3

New developments in digital banking: Fin techs- Business ecosystems- Block chain -Crypto Currencies- Peer Financing – Cloud Banking – Artificial Intelligence – Machine Learning- Internet of things (IoT).

Unit 4

Artificial Intelligence in Banking: Applications of AI in Banking – Need of AI in Banking- Importance of AI in banking – AI in customer service- AI in risk Management- AI in Fraud detection- Future of AI in Banking.

Unit 5

Digital Banking Securities and Risk Management: Emerging trends and challenges in cyber security – Importance of cyber security in banking – Cyber security threats faced by banks – Risk management strategies for mitigating cyber risks- Regulatory compliance and data protection laws.

Objectives and Outcomes

Course Objective:

This course explores the evolution of digital banking, its key technologies, challenges, and opportunities. Participants will gain insights into digital banking innovations and best practices, preparing them to navigate the rapidly changing financial services industry.

Course Outcomes:

The students will be able to:

CO1: Understand the evolution and importance of digital banking in the financial sector.

CO2: Recall and describe the key features of various digital products in the banking industry. CO3: Understand the key technologies underpinning digital banking, including Block chain,

Artificial Intelligence and Machine Learning.

CO4: Understand the various applications of AI technologies in different areas of banking, such as customer service, risk management, and fraud detection.

CO5: Identify digital banking security, compliance, and risk management practices.

PO1

PO2

PO3

PO4

PO5

PO6

PO7

PO8

PO9

PO10

PO11

PO12

PO13

PO14

PO15

CO1

1

0

0

0

0

0

1

0

0

1

1

0

2

1

0

CO2

1

0

0

0

0

0

0

0

0

1

1

0

2

1

0

CO3

1

0

0

1

0

0

0

0

0

1

1

0

2

1

1

CO4

1

0

0

1

0

0

0

0

0

1

1

0

2

1

1

CO5

1

0

0

1

0

0

1

1

0

1

1

1

2

1

1

Text Books / References

References:

  1. Lohana Sarika – Digital Banking and Cyber Security – New Century Publications
  2. Singh Jaspal – Digital Payments in India: Background, Trends and Opportunities – New Century Publications

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