Publication

Abstract : Objective: To examine the impact of globalization on workplace anxiety and stress on employees of multinational companies through job characteristics and resources in a tier two city in a developing economy, that of India. We hypothesize that external globalization forces of increased competition, technology dependence, and global financial connectedness would result in an increase in quantitative job demands, loss of control on job, pressure for continuous learning, lack of supervisory support, increase in job insecurity, thereby contribute to increased anxiety and burnout at work. Methods: A theoretical construct followed by a case study approach was followed across three organizations in the defined context. The case study approach included interviews with top management on the extent of influence of external globalization factors on the organization and interviews with employees focusing on work context and on the job characteristics. Conclusion: The case study results indicated that under the influence of globalization forces, the employees experienced increased anxiety and burnout in the workplace