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ICT Capabilities Among Micro, Small and Medium Enterprises in Relation to Demographic Characteristics with Special Reference to Kochi–Kerala

Publication Type : Book Chapter

Publisher : Springer, Singapore

Source : In: Smys S., Palanisamy R., Rocha Á., Beligiannis G.N. (eds) Computer Networks and Inventive Communication Technologies. Lecture Notes on Data Engineering and Communications Technologies, vol 58. Springer, Singapore. https://doi.org/10.1007/978-981-15-9647-6_88

Url : https://link.springer.com/chapter/10.1007/978-981-15-9647-6_88

Keywords : ICT, MSMEs, Internet, Enterprise software systems, Firms performance

Campus : Kochi

School : School of Arts and Sciences

Department : Commerce and Management

Year : 2021

Abstract : The growth of Information and Communication Technology plays a pivotal position for the development of Micro, Small and Medium Enterprises in India. Changes are imperative for the development of MSMEs. The entrepreneurs should keep a constant eye on the business environment as Information and Communication technology helps in emanating such changes that are vital for improving performance for Micro, Small and Medium Enterprises. Information and Communication technology through efficient manufacturing practices, improved supply chain management, improved human resource practices, developed customer relations etc. enhance a firm’s performance. The present study focuses on 90 entrepreneurs to know whether MSMEs are innovative enough to employ Information and Communication Technology, which improves productivity and growth of the enterprises as a whole. The study pertains to whether the entrepreneurs have developed ICT capabilities with respect to their demographic characteristics, which enhances the firm’s growth and development.

Cite this Research Publication : Vidhya Vinayachandran, Ambily A.S. (2021), ICT Capabilities Among Micro, Small and Medium Enterprises in Relation to Demographic Characteristics with Special Reference to Kochi–Kerala. In: Smys S., Palanisamy R., Rocha Á., Beligiannis G.N. (eds) Computer Networks and Inventive Communication Technologies. Lecture Notes on Data Engineering and Communications Technologies, vol 58. Springer, Singapore. https://doi.org/10.1007/978-981-15-9647-6_88

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